Published on June 2nd, 2016 | by Joshua New0
Logging Consumer Complaints at the FCC
The U.S. Federal Communications Commission (FCC) has made data about informal consumer complaints it receives through its Consumer Help Center publicly available. The FCC receives thousands of consumer complaints each week on phone, Internet, television, radio, and telemarketing issues, such as unwanted calls, billing problems, indecent broadcasted content, and illegal broadcasts. All of the complaint data in anonymized and the FCC provides application programming interfaces (APIs), maps, and charts to make it easier to work with and understand the data.