Data Set House foreclosure

Published on July 2nd, 2015 | by Joshua New

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Consumers’ Problems with Financial Companies

The Consumer Financial Protection Bureau (CFPB) has accepted consumer complaints about the financial marketplace since July 2011. Since March 2015, CFPB has allowed consumers to volunteer to share their stories when they submit complaints about financial products ranging from student loans to mortgages. Over half of all consumers submitting complaints have opted to share their stories, and now CFPB has removed personal information from these narratives and made them publicly available.

Get the data.

Image: flickr user Jeff Turner.

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About the Author

Joshua New is a policy analyst at the Center for Data Innovation. He has a background in government affairs, policy, and communication. Prior to joining the Center for Data Innovation, Joshua graduated from American University with degrees in C.L.E.G. (Communication, Legal Institutions, Economics, and Government) and Public Communication. His research focuses on methods of promoting innovative and emerging technologies as a means of improving the economy and quality of life. Follow Joshua on Twitter @Josh_A_New.



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